Coronavirus Information Update

Dear Customer,

In these uncertain and unprecedented times, and as a valued customer of Golfholidays.com we wanted to reassure you we are doing our very best to support you all in these extreme circumstances, whether a booking that is being directly affected by the Coronavirus (COVID-19) now or a future booking that you are concerned about.

Unfortunately the decision has been made to deal with all enquiries by email as the level of telephone calls has become counterproductive. We can assure you that all emails will be answered and our customer service team will do their very best to look after you in the only way we know how. If you require immediate assistance please email [email protected] quoting the Lead Name and PTS or TMS booking number.

We are closely monitoring the latest FCO, government and global travel guidelines to ensure we provide you the most up to date advice to help and inform you of any changes to your booking.

Of course we need to look beyond Covid-19 and to future golf holidays and in the coming weeks and will be sending you regular golf holiday offers from November 2020 when hopefully the worst will be behind us and we can look positively to the future.

Latest Coronavirus Information

Updated 30th March 2020

In light of the Government's directive that all travel except where absolutely necessary, is restricted throughout the UK, we are contacting all customers due to travel over the coming weeks to make alternate arrangements.

Regarding overseas bookings, we have already spoken to the majority of customers due to travel during the restricted travel window. We are now contacting all customers due to travel in May in travel date order to advise their options.

Useful Travel Information regarding Covid-19

Visit www.gov.uk/foreign-travel-advice for further information.

We thank you for your patience in these difficult times.

Keep safe and stay healthy

 

 

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Our phones are now off to allow our sales team to administer enquiries more efficiently by email.

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